Online Chat Marketing
OAC Media offers online customer service solutions that empower you with state-of-the-art features like LIVE Chat and Tracking. Imaging interacting with customers on your sites in real time with the ability to send them links and files. You can also track your leads and following visitors page by page in real time.
Chatting On Multiple Sites
You’ll have the ability to communicate with visitors not only on your site, but also on third party sites like Craigslist™, eBay™ and Facebook™. This opens up even more windows of opportunity to reach out to more potential leads and convert them into your customers.
Sending Links & Files
You’ll be able to send links and files to visitors through the chat window, which ensures that you can direct leads to the appropriate parts of your site and send them the information they need quickly and efficiently.
Page By Page Following
You’ll have the ability to follow each visitor page by page, seeing exactly what they do so you can ensure that your interaction continues to feel quick, informative and professional.
Alerts & Flagging
You’ll be notified when visitors have entered your site and flags can be configured and then raised to tell you who you are dealing with, in regards to how they move around your site, what products they are interested in and other data.
Multiple Languages
You’ll have the ability to communicate with visitors fluently in over twenty languages including English, Spanish, French, German, Chinese, Japanese, Russian, Italian and Arabic. For foreign languages that read from right to left, the system will automatically display translated conversations in its appropriate format.